Eligibility Window: You have [7/14] days from the date of delivery to request a return or exchange. * Condition: Items must be unused, in the same condition you received them, and in the original packaging. * Non-Returnable Items:Custom-assembled or used organization systems cannot be returned. * Refunds: Once the returned item is inspected, your refund will be processed to the original payment method within [X] business days. * Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.